Airtel
Pathetic Customer service

They have taken 2 weeks to convert my connection from corporate to individual which was promised to be done withhin 4 days.

After 2 weeks when I'm in singpore they disconnect my International roaming as part of the conversion. And then I dont have a connectivity from past few days.

Worst part is that I cannot contact the customer service from Singapore and Airtel doesnot even respond to the mails. Only automated mails from customer service comes which says they are working on the issue.

This is not the first instance I am having problem with Airtel. Their billing process is also pathetic. Most often I dont get my bills on time.

The worst customer support I have ever experienced. I am totally frustrated. The right guys are not on the job.

I am wondering how I can contact the CxO to escalte.

Company: Airtel
Country: India

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