Airtel
Account deduction

I recently got a SMS from airtel, "Thank you for subscribing to MASTI. Your pack will be activated soon." Soon Rs 10 was deducted from my already low account. I immediately called the complain number (198) and spoke to the person at the other end about this SMS. He told me to call after 4 hours(!!!) as the deduction is not reflected in their system. Since then I have called at least 10 times, to no avail.

The matter is not about the Rs. 10 deducted... in the past few months Airtel has cheated me this way by forcibly subscribing me to hello tunes, yahoo zone, GPRS, and various other useless services.

And, the cellphone is always with me, I use it only for making & receiving calls, and have never received a single wrong number since I purchased the SIM.

I really don't know what to do, other than changing the provider.

The "Stay Away" section states Airtel with the worst ratings.

Judge for yourself. Pigeons are better.

Company: Airtel
Country: India

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