Airtel
Relocation Plan

I had a postpaid Airtel connection at Hyderabad and I have recently shifted from Hyderabad to Bangalore. Day before my transfer, I visited one of the Airtel Customer Care Center and settled my dues. Instead of closing the account, they have suggested me to relocate the connection to Bangalore for Rs.99/- which is valid for 15 days and I can use my number as local at Bangalore. They have also promised that as far as possible they will provide the same number to me and at least the last five digits will be same.

When I went to Airtel Customer Care at Bangalore, they have informed me that there is no provision for relocation and I will have to book for a new postpaid connection.

After that I have called the Airtel Call Center at Bangalore and Hyderabad a number of times and asked them to close my account. Each time they have informed me that they will arrange a call back and disconnected the line.

Now they have made the bill with full roaming, even for the initial 15 days time

Company: Airtel
Country: India

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