Airtel
NON REFUND OF DEPOSITS, ON CHANGE FROM POSTPAID TO PREPAID

Sir,

i want to say that, i am a customer of AIRTEL mobile service my mobile no 9897000286 from july i had approached for termination of my postpaid no to customer care in march i received a call from customer care requesting to convert my number to prepaid, and my security deposits Rs 500/, advance rental for a month Rs 399/, and recharge of Rs 100/, will be back in my prepaid account within 45 days once the number gets converted to prepaid, i had applied for my postpaid conversion to prepaid in last week of march at SS sales, ADA MARKET, Ramghat road, aligarh, UP.and they converted it to prepaid in a day.

i had contacted customer care of postpaid and prepaid several times for my deposits they simply say that, they have no idea of it, and r lingering my complaint and they r not registering the complaint, TILL DATE MY MONEY HAS NOT BEEN REFUNDED TO MY PREPAID ACCOUNT, WHICH WAS CONVERTED TO PREPAID IN LAST WEEK OF MARCH.

Therefore, i request u to kindly refund my money to my prepaid a/c, and take necessary action.

DR IMRAN MUSTAFA,

department of biochemistry,

JNMC, AMU, ALIGARH, UP

Mobile alt-9359840975

Company: Airtel
Country: India

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