Airtel
Ridiculous customer care service!

I had a outstanding bill of 1783 from jan08, and i dint make payment as i had issues with the call charges applied in the bill and also i had spoken with airtel customer care regarding changing my mob no. to prepaid no., i dint get any proper responce from customer care which forced me to stop making payment.

I received a call from airtel (mr alok) and he after listening to my complaint, setteled the billing amount to 1000 and asked me to pay the same day, so that airtel can issue a noc and get my No. changed to prepaid, i made the payment on same day and updated mr alok and also updated him the receipt no: 102-101467422, he assured me that in a day or two i will get a noc and then i can aproach any airtel outlet and get my no converted, but i dint receive any update till yet

i have also tried aproaching customer care, but they say we dont have any update and i wil;l have to make the balance payment to get my no activated and changed.

please HELP

Company: Airtel
Country: India

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