Airtel
Duplicate SIM

Hi All

Recently, someone theft my mobile in traveling, after that I went for Airtel Relationship centre to get a duplicate SIM. The people who were there was telling me that we do not have SIM stock, it will come after 2 days.

Then I started inquiring to know the center where I can get the SIM card in urgency. Finally I called Customer care people but they told me to go to their shops located in these ares T.Nagar, Nugambakkam, Porur and TTK Road, however I could not get it.

I waited for 1 week then I went to their relationship center again, they gave me a SIM card pack on which the cost of the same has been printed as Rs.25/- (I heard the cost of the same is Rs.25 only from their customer care division). while collecting the SIM card pack, I asked about this cost issue.

They start telling tricky points for convincing me. "Airtel Money" through which we can make payments to third parties, but this facility has been inbuilt already (mCheck) in all SIM cards.

Now they try to use shiny words to sell the SIM card for high cost as they are authorized begger in Telecom Industry.

Regards

Prabaka

Company: Airtel
Country: India
State: Tamil Nadu
City: Chennai

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