Airtel
Ubbish behaviour of staff/manage

Ill treatment & misguiding customer service

Company information:

bharti airtel ltd.

India

www.airtel.in

i hold mobile no. 9998800951 of bharti airtel ltd.,

in the city rajkot, state gujarat... India.

As I no more required the above mobile connection.

I approached its office situated at

Dhebar Road, Rajkot (Gujarat-India)

The staff especially Ms. Jagruti enquired a lot about the same

and demanded non-required documents (photographs...

ration card... driving licence ... ) she asked for 5 photographs.

It is known by everyone that cancellation of mobile never

requires photograph... and ms. jagruti demanded 5 photographs... I did submited her all the demanded documents... I just don’t know what airtel staff will do with my documents. what will they do with my 5 photographs??? what will they do with my ratio card and driving licence copy which is not at all required for cancellation of the phone??? only one id proof, sim card and an application is required to cancel the mobile connection. Please just let me know what will be done with my submitted documents??? also they denied to provide a no due letter in spite of my clearing all the bill & usage payment till the date ….???

Mahesh k. vora.

copy to : (1) bharti airtel, ahmedabad.

(2) consumer forum, rajkot.

Company: Airtel
Country: India

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