Airtel
Lost Balance

I am prepaid customer of airtel since more than one year. Presently i am residing at sasaram (Bihar), my mobile no is 09955625907. I am facing a serious problem and airtel is not listening to my problem. when i am dialing 121 to talk to customer care, i am only able to browse up to 4th option but customer care spokesperson is available at 9th option. I am deprived of talking to the customer care executive. (kabhi lagta hi nahi hai) My problem is,

hello tune is automatically subscribed to my mobile number. However i never made a request regarding activating hello tune and a random song is also selected for hello tune. When i contacted airtel people, they are not paying attention on this issue simply saying that it is your mistake: "you do what u can do". Aprrox Total Rs 150/- is deducted from my account balance from 15-June to 06- July. i have lost more than Rs 150.

i request you to kindly do the needy.

SO PLEASE TELL ME WHAT I CAN DO FOR THIS THANKS ANYWAY

Company: Airtel
Country: India

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