Airtel
Poor service of Airtel

Hi Sir,

This is Manohar Reddy from Malakpet, Hyderabad. I have Airtel connection with bearing Cell No. 9949272631. I have given complaint in Airtel Customer care and Airtel Malakpet office ‘N’ no. of times for poor Network coverage in Malakpet, Hyderabad. Still now issue is not resolved. Since from 2 years we are facing this network problem not only in indoor even in outdoor also till now no one is bothered to take action on this. Even I spoke to managers in Airtel Customer care and they promised me within 4 working days issue would going to be resolved but till now none of them cared to call back also. I can say this a ridiculous service providing by Airtel people. I don’t know why these people are cheating public by giving advertisements and attracting people to go for their service. Atleast if any customer raises complaint for network they should call back the customer or walkin to the customer and see that issue get resolved but none of them turned back. Since from 2 years I go on giving complaint to Airtel Customer care and after couple of days they will send me SMS saying your issue has been resolved and we have closed the complaint.By seeing this SMS if I call back Customer care they says there is no network problem in Malakpet and they say we tried to reach on your mobile but not reachable. This clearly says that there is a network problem. If there is a good network they would have reached me and I have given my alternate No.9246377305 also. They never called me. This problem not only with me, many of them who are residing near to my place having this problem. If required I can give their numbers also. You can directly talk to them. I don’t understand why they are not cared for customer service. They are not providing free service. If we are paid for service we definitely look for good service. Please see that issue is going to be resolved as soon as possible and punish these kind of people not to cheat common people like me.

Please let me know if you have any questions.

Thanks and Regards,

Manohar Reddy.

Company: Airtel
Country: India

  <     >