Airtel
Misconduct in relationship centre

Sir,

I Amarjeet Singh R/O # 718, sec.80, mohali visited your airtel relationship office at phase 3B2 mohali (SAS nagar) at about 6:50 pm on 7.12.2011 for paying my airtel bill of mobile no. 8427635600, after paying the bill i contacted the staff for information about airtel HD digital TV for new connection. I am also a previous customer of airtel digital tv with customer ID 3001222060. But I am very sorry to say that staff sitting in the airtel relationship centre gave me no information about HD DTH TV and said that they did'nt had any information about it and asked me to contact 12150.

when I contacted the desk incharge Mr. Gurpreet Singh for the information, he also refused to say anything about it. when i asked "You have installed a dummy dish of airtel digital TV in airtel relationship centre and below its written (yahaan uplabadh hai)" means available here, then he loudly and aggressively spoke to me in public and said "Yeh to thekon par bhi likha hai, kya aapko wahaan par Digital TV ka connection milega " (this is also written on wine shops would you get it from there). When i asked him to give me complaint book he straightaway refused to give me the same.

I am 8-9 years old customer of airtel with mobile nos. 9815735600, 9815802132, 9501843443, 8427635600 and a airtel Digital TV connection with ID 3001222060. (presently all working)

I request you to kindly take a strict action.

Thanking you

Company: Airtel
Country: India
State: Punjab
City: SAS Nagar

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