Airtel
Activation of SIM Card

An Airtel pre-paid connection was subscribed by me on July 5 vide SIM No.89915231000013717636 and mobile no. 91-9006644913 in the name of Jitendra Kumar. Requisite documents were submitted viz. copy of PAN Card, Bonafide letter from the employer i.e. IDBI Bank Ltd. and it was told that the documents are in order. Thereafter within a week the above SIM was blocked by Airtel office. The service provider could not be contacted till August 11 because of my busy schedule and being outstation for sometime. On August 12 the service outlet of airtel at S.P.Verma Road, Patna i.e.M/s. Navin Enterprises was contacted and re-submitted requisite documents viz. copy of PAN Card, Copy of Electricity Bill and an Employment letter from IDBI Bank Ltd. mentioning therein my present address. It was told that the above mob. no. will be activated by the evening. However on getting no response in the matter, the above outlet was again contacted and it was told that my SIM Card has been permanently blocked. It is needless to express the level of anxiety due to this pathetic service provided by Airtel.

Company: Airtel
Country: India

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