Airtel
Unneccesary activation of hello tunes

Dear commpany management I m sharad thakkar from baroda guj, i m using u r service since last 2 years & i m much satisfie with u r service. But last night i called up someone else who is using that hello tune. After compelting the call i recieved a sms from u r side that i have been charged rs 50 & hello tune is started on my no. Then i spoke to u r call center with mr. sajid sayed, he told me that i pressed star while i was calling that person. I understant that this part of u r services. But what i mean to say have u asked me any day abt that service that i wish or not. My cell use so many peoples & some time my clile also, if they will press * bymistake then i will have to bare rs 50evry time??? Sorry boss i don't need u r this service on my no. Atleast u did't inform me earlier when u r service was going to start via sms or any intimation for u r side like othe companies like tata, rel, or bsnl. Boss u need to revet back that charges or i need to contact trai or consumer forum. Thanks Sharad thakkar M-09898963311

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Company: Airtel
Country: India

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