Airtel
Most fraudulent, mischievous, dishonest & deceptive deductions from pre-paid mode of Mobile number: 9892071444

&--Original Message&--

From: ggdalal [mailto: ggdalal@mtnl.net.in]

Sent: Saturday, September 20 3:03 PM

To: '121@airtelindia.com'

Subject: Most fraudulent, mischievous, dishonest & deceptive deductions from pre-paid mode of Mobile number: 9892071444

Ref: Complaint Confirmation Code: 085fb dated: 19.09.2008

Complaint Ref. Number:0920041857

To AirTel

Kind Attention Mr. Zameer

Dear Sir,

You are continuously sending SMS to my mobile & as soon as it is opened, to my surprise, you are deducting charges for unsolicited services which is most disgusting. So far you have deducted Rs. 82/- .

Please immediately stop sending unsolicited SMS for dishonestly deducting amount from my pre-paid credit and restore my balance of Rs 176.44, as at no time, request was made for any such services.

(1) My balance in pre-paid Mobile numbar: 9892071444 was Rs.31.44. On dated 19.09.2008 I recharged by Rs. 150/-talktime. Balance shown was Rs 176.44?

(2) In one hour, you deducted Rs 82/- from my pre-paid account as below:

Rs. 60 for "VASPACK Alert", Rs 15 for "Jokes alert " and Rs 7 for "Devotion Alert", all unsolocited.

(3) Such deceptive and dishonest attitude is most unbecoming of telecom service provider company like AirTel. You should earn money honestly & not by cheating & such deceptive exploition of consumers.

(4) In case you do not restore my balance, such serious matter of unilateral freedom for deducting money from pre-paid amount of helpless customers will be reported to print, electronic media, state consumer grievance forums & TRAI, which please note.

(5) Hope you will restore the deducted amount immediately to my pre-paid account without further delay.

Regards,

G.G.Dalal

Mobile: 9892071444

%%%%%%%%%%%%%%%%%%_

&--Original Message&--

From: ggdalal [mailto: ggdalal@mtnl.net.in]

Sent: Friday, September 19 9:24 PM

Company: Airtel
Country: India

  <     >