Airtel
Cheating n NON-FULFILLMENT of promises

Espected sir,

My self vicky. V. patel, using yur airtel number 9890467606 from past 12 months have faced several problems. I activated my SMS11 pack in the month of APRIL'08... N for some reason i wanted to deactivate.. So on 11th MAY'08, as per your customer care executives direction i typed DSMS11 from my handset n sent it to 511, after which i immediately received the SMS from 121 stating that your request is in the process n it will b done shortly, but i continued doing it on 15th MAY'08, 22nd MAy'08. 27th MAY'08, n on 22nd JUNE'08... till then it did not get deactivated... After which i personally visited VEGA CENTER, PUNE on 25th JULY'08.. where i was told that your scheme will b deactivated immediately, but after which it was not de activated.. Finally again your USELESS customer care executives promised me 24 HRS till 16 SEP, after which i again spend 1500 RS n went to VEGA CENTER, PUNE which is 300KMS from my place... U shiuld please take all this matter seriously... There my scheme got de activated n i was old that u will b getting your refund till evening... but till date i have not got ANY REFUND... n on 18th SEP'08 when i called your USELESS customer care executive, he told me that no complaint has been made... so again i called your USELESS cust exe on 19th MORNING after which he said that your request is in the process n yopu willreceive your refund within 24 HRS... but i dont understand y u AIRTEL USELESS people keep on cheating me.. Till date 22nd SEP i have not received any refund... IS THSI THE WAY YOU FOOL N CHEAT YOUR CUSTOMER.. I HAVE ALL THE PHONE RECORDING WHOCH I MADE TO YOUR useless CUSTOMER CARE EXE... I think i should get the ve reply as soon as possible..Or i have to file a complaint after talking to my advocate... Please dont cheat people n make money... when we activate your services, u do it within 5 minutes.. n when we have to de activate, u take 5 months, This is the worst ever CELLULAR SERVICE that u r providing... Give service n earn money... Dont fool n make money... you cheaters

Company: Airtel
Country: India

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