Air tel
Complaint Reg. change in Plan-Mob No. 9717196038

I took a new AirTel postpaid no.9717196038, dealer told us that there is an

new plan of Monthly rental Rs. 249/- initial activation charges are Rs.500/-, in this Plan initial 500 mins are free either STD or Local after

that the charges will be 30 paise/min for Local calls & 50 Paise/min for STD calls.

As scheme was very lucrative so I gave him Rs. 500 & documents & took a new connection even though I was already having two connection (1. BSNL

postpaid provided by company & 2. Reliance Prepaid).

But yesterday bill reached at my home by courier, in that plan was totally different. No initial 500 mins were free & STD call rates were Rs 1.50 /min.

I talked with dealer named Pavan he told that the scheme we took has been stopped by Airtel you switchover to another Plan or surrender the

connection.

now Airtel is saying to deposite the bill amount even though it is withen 500 free min.

Company: Air tel
Country: India

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