AIRTEL- CALLING CARDS
Misselling by Airtel on their calling cards

I had enquired about the Airtel home calling card at the New Delhi international airport. I was told by their representative that the calling card does not involve any cost of access except the call rate of Rs8 per minute. I had also specifically enquired if this was true for Singapore and I was told that the same was true.

However, I later found out that each access using the calling card costed me Singapore dollar 2.5. This is way above the amount that I would have paid, had I jsut used my local India number. On my return I contacted a person by the name of Sunil. This gentlemen was least interested in sorting out the issue. I later found out that mine wasn't an insolated case and that many others have faced similar fate by using the calling cards

Interestingly The Airtel customer service representatives disconnect the phone as soon as you tell them that you have a complaint

Company: AIRTEL- CALLING CARDS
Country: India

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