Airtel-Data Card
Failure of services

I bought a data card from Airtel under 999 Plan in January and my problems started from the first month itself. First the Airtel executives entered wrong data in their database and disconnected my data card on wrongful verification. Once this problem was solved, the data card would not open the e mail sites for e.g. yahoomail, rediffmail etc. After around 3 complaints to Customer care and the technical department also there have been no improvement in their performance. The Airtel executives make a fool of the Customers by giving various excuses, rather than solving the problem. The best part is that they ensure that you are charged for every month whether the services are provided or not. It is clear that they have failed to provide services as required and hence they reimbrse our initial amount or provide us with a better functioning data card as replacement.

Company: Airtel-Data Card
Country: India

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