Airtel data card
MISSGUIDED BY DEALER

SIR,

On 10-01 i purchased a data card from airtell dealer in Pathankot [punjab] to use internet while roaming. At the time i approched dealer TALK ZONE i have been told that their is no data card available with them so they have to arrange it from AMRITSAR from some other airtel dealer and for that i have to get my laptop with me and also i have to pay some adv. Sir, inspite of some adv. i paid him full amount i.e. rs 4999/- and asked him to arrange it as soon as possible. When i came home dealer rang me up and asked that there is no card in AMRITSAR .There is only one available with them which is been used for two three months and if i buy that he will get it the next day. I asked your dealer that if that card works i have no problem in buying that. Sir, next day i had been to TALK ZONE and gave them my laptop to load the software from cd with the card. That person tried to load it what couldn't load it and said i should take my laptop to some software person to get it loaded. I paid him cash for the sim i.e rs 500/-and toke all the things to a software loader. When he saw the card he said this will not work with my laptop because this is an older product and needs pcmmc slot which is not their in all new systems like mine, and for my system companies are now supplying usb data modem for the latest systems.

Sir, at the same moment i went and told all the problem to the dealer and asked him to get it bchanged because it was useless for me. The dealer told me to come next day morning and after that he started giving excuses to come after three days, and then company is not changing it i am trying to change please come after 15 days.

I followed him for 9 months and then i thought of putting a case in consumer court but one of my friend asked me to first talk to you people for help. Sir, please help me to come out of this problem as soon i will be greatful to you.i am giving my details and card no etc to follow up my problem.

Thank you,

NARENDER KUMAR.

BILL NO;2910.DT.10-01.

DEALER ;TALK ZONE

39/40, MANAV COMPLEX, OPP.IMPROVEMENT TRUST OFFICE.

PATHANKOT.

CARD NO.SNR;ML136C411K

IMEI;355832003472252.

MODEL. GLOBETROTTER EDGE.

MY EMAIL. laddi143@yahoo.co.in

Company: Airtel data card
Country: India

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