Airtel/data card
Extremely bad service

Hi

I use internet via airtel data card, the sim on which internet is active has number 9199303305.

I am using it since almost last 11 months, and despite of complaining frequently I did never got speed more than 25 kbps and that too at the rarest occassions.most of the time I have to fight with my system for internet, because the data transaction speed remains 0 to 2-3 kbps.

It made me feel like using internet in stone age.

and adding salt to it is that since last one and half months I had not been able to merely view any webpage through my data card.

the terms and conditions were that I have to recharge 498 rupees per month in order to be connected to internet, validity given is 1 month and talktime 0 INR.They told me internet on data card doesn't runs on a lifetime number.

I have never recharge anything other than 498 recharge per month and they themselves had extended my validity till 11th april... why??? I dont know.

But I just know that Airtel cheated with me... and I can not use internet on my card.

I complained about it, and the customer care feels sorry and give a new timeline everytime... The big question is that why aren't they giving me a solution.

by 22nd sep 2009 (recent timeline given by the responsibles of airtel), if my problem will not be solved, I am going to file a complaint against them in the consumer forum.

And I hope I am not going to thank airtel anytime, coz They made me suffer a lot, and I am sure they are not going to give me better speed if they come up with a solution too...

Is there anyone using data card here???

Company: Airtel/data card
Country: India

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