Airtel Delhi
Sim card registration failed

I was facing lot of problems from the Airtel from the past 4 months.

1. They changed my bill plan without my consent and then they charged the advance rental. Nothing happened.

2. I have contacted the 121 helpline no. The person told me that the advance rental charged will be waived off which is around Rs 430 and ask me to pay the amount after the deduction and the same amount will be reflected in your next bill as deduction or adjustment but nothing happened.

3. Again after two month the bill plan changed with out my consent. after calling the 121 helpline the person apolosied and revert back to my original plan and promised me to send the revised bill but till date no such bill received but as per the alert received the full amount paid.

4. On 23rd october i found that no number is flashingthen i contacted the helpline the person told your CLIP is deactivated wrongly and it will be operational after one hour. I got the life time shock by seeing that SIM REGISTRATION FAILED. I contacted the helpline but no proper answer was provided and the person told to contact after two hours. I contact on the same night and had discussion with Mr Anoop and Mr Ajit (Area sales manager). He told that some technical problem is there and after one hour it will start functional.

5. From then i have contacted so many times and visted the Airtel office near to my residence nothing happened. I had atalk with Ms Mamta and said no complaint is registerd with us. Again assured that the sim will start functioning in the morning but nothing happened.

6. Again contacted the helpline in the morning but till time no response.

In the last i would like to say that these call centres are useless as they are not in a position to rectify the problems and not able to provide the no of seniors to whom we can contact.

As AIRTEL These acts are highly unprofeeesional and should be put under penelty for this act.

Regards

Manish Aggarwal

Company: Airtel Delhi
Country: India

  <     >