AIRTEL DIGITAL TV
Technical Problem
- 05-14-2009
- 114
I am the first customer of Airtel Digital TV in my locality, was proud to here that indeed.
But i realised the big mistake i made by choosing such a irresponsible company as DTH service provider. The installation was left midway by the service engineers, even if you call the Pune call centre hold on the line for min 15 mins slapping your phone bills & the worst the executive will disconnect your call if he/she does not has the efficiency to solve your problem.
I tried mailing the customer care dept -- digitaltv@airtel.in, giving them reminders every second day, but in vein i get only a auto-generated- response, whcih means Airtel is very well in reciept of all the mails, i am still waiting for the reply.
I am also having a Tata Sky connection since a long time, but have not faced any such issues with them, atleast they are eager to hear what their customer has to say.
My strong advice is NEVER GO IN FOR AIRTEL DIGITAL TV, UNLESS U HAVE THE ELIGIBILITY TO BRIBE A HIGH GRADE OFFICER, WHO CAN HELP U SORT OUT THE WORST WELCOME TROUBLES U WILL FACE AS A CUSTOMER.
Company: AIRTEL DIGITAL TV
Country: India