AIRTEL DIGITAL TV
No repair of Airtel Digital TV

Dear Mr Mittal,

I bought your Airtel Digital TV on 06.06.2009 which is still under warranty. I'll very much oblidged if you send your engineer to rectify my Airtel Digital TV. I requested several time to your Customer Care No. but nothing happend till date apart from issuing new service request no. Is that type of services you are offering to your customer who buy your Airtel Digital TV subscription.

I am mentioning below service requests details :

1016313 - dated 06 Sept: Your executive told that my complaint will resolve on or before 4.26pm on 06.09.2009. But nobody came to attend the complaint. After waiting another 3 hours, i contacted your customer care no. they told me they will try to resolve complaint in next 24 hour. But nobody came to repair your Airtel Digital TV.

1025084 - dated 08 Sept : 11:32am - Nobody came to attend complaint.

1026893 - dated 08 Sept : 04.54pm - Received another sms from 247 with different matter of complaint, I don't know who and why generated this message but Nobody came to attend complaint.

I hope you understand my problem, its not only Airtel Digital TV who is creating problem, but its your after sales services deptt who are mentally harashing me.

I request you to please look into the matter and either resolve my complaint as soon as possible or take back your Airtel digital TV from my house.

Thank you.

Pradeep Kumar

Customer ID : 3000925647

Company: AIRTEL DIGITAL TV
Country: India

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