Airtel Digital TV
Remote Not Working

DearSir/ Madam,

This is to say that my customer ID No is 3000 366 118 and I have a complaint regarding your Digital TV Service. The remote issued to me is not working since 1sth September. I have sent my representative on 9th September to your local office of airtel at Gomtinagar. At your office Ms Savita Misra Mob No. 9305381922 spoke to me and asassured me to send Engineer on 10th Sept, 09. on But No body visited.

Two days later my representativefurther visited heragain at Gomtinagar Office. Then she advised that if Engineer visitsit will unnecessary be charged on us the company can guide you on phone for correction process if we call your Customer Care at 1800 102 8080. When called this no. My wife Mrs Avneet Chugh was assured by your Incharge on duty to send Engineer by 16th Sept 1400 HRS and given us complaintr at No. 1063540 .No body visited from the Company till this date / time.

I further spoke to MsSavita at the above given mobile no. on 17th Evening now she assured me again for sending some one on 18th Morning. No body is there to listen and solve the problem. It looks like that Airtel is indifferent towards their customers and everybody is telling a lie instead of discharging duty.

I am now disgusted customer of airtel and want to surrender all services being obtained from airtel i.e, my broadband connection no 0522-4044077 and two mobile cnnections no 9936791999 and 9793266600.

regards

Harbans Singh Chugh

B-274, Vishal Khand-3

Gomtinagar, Lucknow

Company: Airtel Digital TV
Country: India

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