AIRTEL DIGITAL TV
NO SERVICE After the payment

Greetings,

Kindly go through the below mails

fromShihab

toManoj Shah

dateMon, Oct 5 at 9:43 PM

subjectRe: Airtel DTH Package

Dear Mr. Manoj,

Sorry Story is going on... i called the all the numbers given by you. Explained my story, some are ready to hear the story and some are without hearing the case forwarding to someone. I don't understood what is this?

I called Mr. Saji R Nair. First he told me to call the call centre .second he given a number and told me that he is not the concern person .you can call the office and inform the case.

I called to that number (office) several times. No one is responds to that calls.

Again you gave me another number of Airtel Representative. I talked to him .he patiently heard my case and he also give another number... I tired to call that number.

No response... actually it ringing...

I tired to call your call centre... IVR system will tell you to press this and that. After long time of holding and hearing your ads, it will cut the line without transferring the call to call agents (concerned person)

To get this service today I made more than 30 calls to your colleagues and to call centre. Still there is nothing happen...

List of numbers I called for this purpose

12150... Call centre

9633990000... Someone told me that its airtel office number

09940021960... Mr Prakash... Airtel Representative

911204087607...

9895015258... Saji R Nair.

...the chain is going on...

On Mon, Oct 5 at 8:50 AM, Manoj Shah wrote:

Dear Sir,

I am sorry for that. Due to some reason we have off from 2nd october

to 4th. I just came in office and got your mail. I will call you

shortly after confirming your payment.

On Mon, Oct 5 at 12:11 AM, Shihab wrote:

> Dear Manoj,

>

> Today is Day 5 after the payment... NO Service... NO

> CAlls... NO Mails...

> I have written in my previous mail as your competior are offering the

> service with in 5 hours and from your side 5 days to get response... its

> really bad service

> Still waiting...

> On Thu, Oct 1 at 8:01 PM, Shihab wrote:

>>

>> Dear Mr. Manoj,

>> As per your below instructions I have done the payment. Kindly note the

>> reference number 1700150.Please do the necessary at the earliest.

>> In your previous mail you offered me an Holiday package

>> (With this you also get the one Holiday package of Goa for

>> the 3 days & 2Nights.)

>> Kindly process that package also with this

>> Thanks for your kind service

>> BR,

>> Shihab

>> 9633008293

>>

>> On Thu, Oct 1 at 2:59 PM, Manoj Shah

>> wrote:

>>>

>>> Hello Sir,

>>>

>>> For online payment click on the below link and follow the procedure:

>>>

>>> http://offers.connectindia.in/checkout.htm

>>>

>>> 1. Product Id: 8025

>>> 2. Amount: Rs.2390

>>>

>>> than fill all the details like name, e-mail, phone address etc

>>>

>>> than click on proceed.

>>>

>>> in the next page on payment details click on CC AVENUE and than fill

>>> only 4 details

>>>

>>> your CITY, STATE, ZIPcode/pin code, and country India.

>>>

>>> Than finaly go to Payment by ATM cum Debit curd. Select your Card and

>>> fill the details like card no, cvv no expiry date etc

>>> and than submit the form your payment will be done.

>>

>>

>>

>> --

>> Best Regards,

>> SHIHAB

Company: AIRTEL DIGITAL TV
Country: India

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