Airtel Digital T.V.Set Top Box
Digital T.V. disconnected
- 04-23-2009
- 229
Sir,
My Customer I.D. No. is 3000257289. I had purchased a Digital T.V. Set Top Box on 15th Jan vide my Card of Rs.1750/- No. 59994359615967 and Card Sl. No. 3110831750027834. Initially company has credited the amount in some other account. After one week I have got the connection. Company has given 3 months subscription free. Now after that on 21st April I have recharged my account with Rs.250/-, but company has disconnected my connection saying that my account is showing (-) balance i.e. Rs.1750/-. I am in strange that how my account is showing (-) Rs.1750/- and from that date i.e. 21.04.2009 my set is dead. I have registered complaint two times vide complaint no.656778 and 657111. They are saying that after some days your set will be connected. I am suffer WITHOUT MY FAULT as I had spent a large amount for my enjoyment but till the date of purchase I am in tention because of this.
I request you Sir, please solve my problem and clear my account so I have not suffer any problem in future.
Thanks,
Raj Kumar Chopra
66/6, Block 7, Govind Nagar,
Kanpur
Mob. 9336282281
Company: Airtel Digital T.V.Set Top Box
Country: India