Airtel DTH
Poor service

My name is anil doshi. i have airtel DTH. i have using it from 25th dec. my customer id is 3000162557 my Card Id is 2154672. last week on 28th sep. some problem in my STB (set top box). so i register a complain through their call center on 28th sep, my request no. is 1129654 at 4.50 pm. tehy told me it will solve within 24 hrs. One tech guy Ankush came and take away my STB and replace it with an old STB. and he told that it will activate within 1 hr. But it was not activate. i register complain again 0n 29th sep, my resquest no. is 1134686 at 4.23pm. they told me again problem will solved within 24 hrs. But nothing happen. so i called up customer care again & again Every day. On 1/10 1147230 at 5.37pm, On 2/10 1154959 at 11.40pm (mid night), On 3/10 1157722 at 3.40pm, On 4/10 1162238 at 12.47pm.

My whole week went useless. as i am retired i am using to watch serials and shows on TV daily, but not only my weekend but whole week went wrong. also my family members week.

i talked with Raj, sharlin, pankaj, amit, saroj, sarita, jayesh (juniers) and Amit, sushil, rajesh, vijeta and Maheshkumar (supervisors) in call center. And Tech guy Ankush is not going to attend phone calls from my side. and another guy kuldeep also came yesterday and he told us that you get old STB form Ankush. then he told that this problem cann't solve by him, he told to his boss and his boss willing to come at my home but didn't came yet.

my problem is still unsolved. what i do i am fed up with service of AIRTEL DTH.

please take action against AIRTEL DTH.

yours truly,

anil doshi.

9270411251

Company: Airtel DTH
Country: India

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