Airtel DTH Service
Cheating the custome

Hi,

With ref to 3000203130-001, this service should be in my name Sudheer, Airtel DTH customer care executive has not updated the Database properly and i had purchased this Airtel DTH service based on the good Mobile Service from Airtel, by paying 2500 i had purchased DTH Service on 1st January and i was told i will get free service for 6 months but on march 23rd the service got disconnected as we contacted the customer care we were told due to negative balance the service is disconnected, again i had logged a complaint on April 30th one of your colleague from customer care had apologized and said it is the mistake from Airtel and it will be resolved by the airtel backend team with in 6th may but it is not resolved till today. And when ever i contacted the customer care they were least bothered to listen to my request they use to disconnect the call.

I would like to recommend not to take the Airtel DTH connection. The customer service is very careless and they don't respond to customers. Without informing to customer Airtel DTH Service customer care make changes in the package and demand us to pay the charges during the free service.

Company: Airtel DTH Service
Country: India

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