Airtel GPRS
My money is deducting from my account

Hi, I have been using Airtel postpaid for last 2 years. Recently I have converted my number to Airtel prepaid.

4-5 days ago I talked to prepaid customer care to activate Airtel GPRS in my number. I asked them the best deal for Gprs connection which support my mobile (Apple Iphone 2G). They told me to activate the Service 'Net on phone' with the plan of Rs.99, which gives me unlimited surfing for a month. I activated that service but after I did that I tried to surf & it was not working. So I called again to customer care & now they told me that Apple Iphone doesn't support Net In Phone Service. So they deactivated tha service, returned my money and told me to use Mobile Office service for my Iphone. They also told me that if I recharge my number with Rs.95 I would get 100MB free for surfing and downloading for a month. I did everything, I have activated Mobile Office service, recharged my number with Rs.95 for 100MB.But after doing every little thing now I am having a terrible experience. Whenever I surf in my mobile my available 100MB decreasing (which is normal) as well as my money has been deducting from my account. I thing this is terrible. I called up customer care, technical department of airtel looking for this solution. But they dint help me out of problem. Every time I surf in my mobile my money is deducting from my account. I need to use Gprs, but I don't know what to do now. Will appreciate a lot if someone can get me out of this terrible problem.

Company: Airtel GPRS
Country: India

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