Airtel India
Poor services of Airtel

I got the airtel SIM card without giving any document to the Airtel representative. I opted for mobile office to see the ICICI Direct.com website but due to poor speed it is not possible to open login a/c. I made request at Airtel customer care and they have shown there inability and after that from four months I am requesting to surrender my Airtel connection but Airtel representative is not responding. One week before one Airtel representative came and I gave him my ID proof, application for surrender of connection and one photo and representative told me that by today evening it will get disconnected but till date connection is active. After one week no action has been taken for me it looks that Airtel wants to cheat and sending the bills to get money. Then yesterday evening I made request to surrender my connection at customer care 121 (complain no -13754126 and 13755747) to stop the connection immediately and asked them the total amount to be paid after adjusting the security deposit so that I can pay the bill within two days. Rather than cutting the connection and sending the full and final amount to be paid they have send the sms "we will come back to you by tuesday 11 sep 1500 hrs. I have told them that I am going outside and shall not be available after two days but there response is for 11 september which is very frustrating and tiring as I want to close the connection honestly by paying the balance amount. Can anyone suggest what to do to stop and surrender the connection immediately as for mobile office they are sending flat bill of Rs 500 either I use it or not.

Company: Airtel India
Country: India

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