Airtel India
Wrongful ded.from mob no-9955382391

Dear sir,

Hope you be fine.

I am Airtel life time prepaid customer from jharkhand (India). It is ironical to state that I made complaints several times to customer care 121 about the wrongful deduction of amount from my airtel connection mob n.-9955382391 but all my requests fell to a deaf ear and the concerned authorities are not serious at all at my grievances. Here are the details of illegal deductions:-

1) Rs 249 on 11/2, it must not be taken before 22th each month.

2) Rs 40 on 11/2 at night nearly after 10.30 pm

3) For subsequent four months up till now, Rs 30 per month for hello tunes even if I have neither applied for hello tunes nor used it any time.

It is mentionworthy here that whenever a complain is lodged with Customer care, they say that "It is due to System Upgradation Problem". Today also, that sources told so. Thus they are tarnishing the image of AIRTEL making false pretensions. I am at a loss after all and the amount had been deducted without rendering any service to me which shows at large the deficiency in services from Airtel counterparts.

You are therefore, requested to look into the matter and give suitable instructions to the authorities concerned and add the above mentioned (wrongfully debitted) amount to my balance at your earliest failing which I shall have to knock the door of Consumer Forum. Awaiting your response.

Yours Sincerely,

Amarnath Prasad

email- sk.dumka@gmail.com

mob- 9955382391

Hans Nivas, Kalimanda, Harnakundi Road,

Purana Dumka, Dumka, Jharkhand-814 101

Company: Airtel India
Country: India

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