Airtel India
Wrong commitement

My name is Ajay, I call Airtel Inaid Customer care no. 9810012345 on 11th April for a new post paid connection. Customer Care executive says that pls give us ur Contact no. we will call you after few minutes.

I received a call after 1 hour from Mr. Visesh (Airtel Sales Executive). He offer me the plan for Rs.998 for one year and he says that Local call will be Rs0.50, STD call Rs 1.00 and GPRS will be Rs 249 per month in this plan so i purchase the new no from the airtel.

After the activation I called airtel regarding my plans then airtel custome care executive says the you have activated STD plan Rs. 30 and ur GPRS charges will be Rs. 499 per month. Then I called Visesh many times he didn’t pick up my phone some time when he pick my phone he gave me scarification that my GPRS will be Rs. 249. I have recorded my communication with Visesh on my cell phone I have a proof of that and I call airtel and gave his no. but they didn’t reply about that.

At list I have lost my money and my time for that. Pls help me reagding that.

Thanks

Ajay

Company: Airtel India
Country: India

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