Airtelindia post paid connection
SMS fecility is not working

Sir, i am having post paid connection (9731564323).there was a problem with my airtel connection in sms. i can't send sms from mine. but messages are comming.

initially i thought that the problem will be over automatically after some time. but nothing happened and i called 121 on 30th october and explained my problems. The customer care person asked me to check all the message settings in my hand set. i took atmost care in verifying all the settings related to messages and found that all the parameters are very well marching with the customer care person. the reference number for my compliant on 30th october is 792337777.

i waited for something to be done to my connection by the airtel people . again they did nothing.

so i contacted the customer care person again and explained the story. he told that before 3rd of november it will be rectified.i got a sms from airtel stating the same and the compliant number for this is 19025418.

later i got a call from the application specialist of airtel and they told that they will be sending a test sms to me and asked me to reply for that to identify whether i am able to send sms from my set.

but they never stick to their words.

till now i have not received any test sms from them.

today morning i called 121. the person told that the due to system error they can't entertain my complaint and asked me to call again aftet 1 hour. luckly i got a complaint number for this time also.it is 795463904.

still the problem exists and i am not able to send sms from my connection.

regards,

Jayakumar.a

Company: Airtelindia post paid connection
Country: India

  <     >