Airtel India/Prepaid mobile
Previous balance not added

Dear Sir,

I have a prepaid mobile No. of Airtel 919878933903 (Punjab ans Haryana circle).

One year validity expired on 27 Feb.

I could not recharge on time as I was out of the state.

But there was a balance of about Rs1453/- which was unused.

Airtel in Delhi has a policy of offering extension of validity on SMS, but i received no such SMS.

I ultimately got a one year recharge for Rs246/- on 21.03.2009 from Airtel Relation Centre, Manimajra

with assurance that the previous balance will be added but it has not been done. I have since taken a lifetime validity for Rs99/- and a topup of Rs100/-. Please ensure that the previous balance is credited to my account

Company: Airtel India/Prepaid mobile
Country: India

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