Airtel - International Roaming
EXORBITANT BILLING WITHOU ANY DETAILS

Dear Sir/Madam

I used international roaming services of Airtel in March when I visited USA for about 3 weeks.

For last 2 months, Airtel is sending me exorbitant bills, without any details of time usage or justification.

As an example - for 4 usages of 9 seconds, 6 seconds, 20 seconds, 10 seconds (on 16th, 18th and 19th March) they have rounded off the duration to 4 minutes. For this they have charged Rs 1000/-. This works out to Rs 250/- per minute. Based on same logic they have already charged me Rs 20, 000/- last month. For call charges of Rs 6-8 per minute between India and USA... why have they charged me Rs 250/- per minute? Also the usage is barely 90 seconds, why are they charging for 4 minutes?

This is total 'manmaani' ... they dont even bother to provide details of usage. Just keep sending huge bills.

Please do investigate this scam being perpetrated by telecom companies on unsuspecting users, where they charge users 100 times the actual charges?

Regards

Abhay Saxena

Company: Airtel - International Roaming
Country: India

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