Airtel Landline
Release of personnal Information
- 08-11-2009
- 81
Dear Sir,
I was recently made aware of Airtels standing policy to release outstanding balance information to anyone that calls and asks for it. Airtel does not require any permission from the client before revealing the outstanding balance on any account. Also once a month they call the landline and inform whomever picks up the phone of what the balance is as well as when the bill is due. I called Airtel asking them to stop this action and to at least ask for the concerned person before giving out that information to whoever answers the phone. I have not given Airtel permission to release this information to the public however with or without it they continue to do so.
Company: Airtel Landline
Country: India