Airtel Mobile bill
Not providing any details

I am an Airtel Post Paid customer. My phone no. is 9818270444.

In my June bill I have been charged for GPRS Roaming from Singapore at over Rs 20, 000. I have repeatedly requested airtel for billing details and how the charge has been calculated. They have refused to provide any details.

Every response that I receive from them says "Your charges are correct". They have not provided any method of calculation of charges or any other such information which proves that the charges are correct. Singtel in Singapore sent me welcome message saying that wireless internet in Singapore is free of roaming customers.

Still I have been charged over Rs. 20, 000 for the same service.

Company: Airtel Mobile bill
Country: India

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