Airtel Mobile
New mobile connection not activated since 15 days

Dear Sir/ Madam

I would like to bring to your notice that I have purchased a new Airtel Prepaid connection on 27 Oct along with the lifetme facility. After so many efforts and daily calling to the dealer it was activated on 07 Nov. Now there is no inoming & outgoing facility on my mobile and there is a message that your airtel magic is in grace period. When I called up the customer care then I got the information that my documents have not

been submitted. Then I called to my dealer and he confirmed that my documents (Xerox of Driving Licence Photograph dully filled formed) have already been submitted to the customer care office of Airtel in Gomtinagar, Lucknow (UP) and that my dealer is also having the receipt of the receiving of the Customer care. My airtel No is 9621809321

Name of my dealer is Vinod Chaurasia his no is 9935151019

It has already been about two weeks and my Airtel Connection is not working. Please suugest me for the further course of action. As if now I have no option other then to surrender my airtel Sim.

Please look into the matter and do the needful.

Company: Airtel Mobile
Country: India

  <     >