AIRTEL/Mobile
Getting promotional sms even when activated the DND services

Hi,

I activated DND on 25/11/07 request no. S1003144891 as told by Manoj, Team Leader, Indore (M.P.) on 12/04/09 received a call from the executive regarding a compliant & please have the Reference No.s for the past complaint's

21155120 dtd.25/03/09

20970210 dtd.03/11/09

20653101 dtd.13/02/09

20650841 dtd.13/02/09

There are more no. but they are not featuring in website & when asked from Manoj, Team Leader, Indore (M.P.)told that due as there systems are not working properly so cannot provide in the past also I enquired about the Sr. No.s & the no. from which I am getting messages but got the same reply.

Since I have taken this no. I am getting the promotional sms which i don't like & giving regular complaints for the same, the co. is also taking the complaint after a some time calls me & tells that they send a letter to the concern no. holder for the same & your problem will be solved. But again after some time i start getting sms & the same process is followed.

Inspite of regular complaints I am not happy with services regarding DND provided to me by the even the executive are also not so supportive & helpfull.

Please find the attachment file for the complaints SR No.s & there status as available on website of Airtel.

Kindly check & do the needfull.

Regards

Vineet Dubey

Company: AIRTEL/Mobile
Country: India

  <     >