Airtel Mobile
Fraud -prepaid no cancelled without my knowledge
- 06-23-2009
- 101
I am having airtel prepaid no. 9867261029. i kept for frequent use of this no. previously it is postpaid no i converted in to prepaid and with 999 voucher made lifetime prepaid.
but in last month i try to use this no. its show sim registration failed . i enquired about this to helpline they told this no is cancelled and then removed from our prepaid database and given to fresh selling. now you wont get this no. reason is "non usage of 90 days".
but my question is why the did not tell about this. because they have my residence no all my contact details. and without confirming with me how they can cancelled this no and then given to fresh selling.
i mailed to nodal office they also answering same that you wont get this no becuase of removal from database.
while giving this no airtel taking all my legal contact document. why they did not use for contact me. also for the lifetime use i recharge 999 voucher. now this money is waste.
this is really fraud becuase a number alloted to a customer. while cancelling this number airtel do no considered concern of the alloted customer.
i need my number back. please help me.
Company: Airtel Mobile
Country: India