Airtel Mobile
Recovery of security deposit & extra billed amount

Dear Sir

Ref: Cancelled Mobile number 9980006577 (Bangalore, Postpaid)

Please note that I had paid deposits towards the above mobile # when I got it converted from Corporate (SAP India) to Personal account earlier in the year.

After that – because I took up a new employment in Mumbai, I visited the Cunningham Road office (Bangalore) and given request for cancellation/termination of the account. Alongwith that I had also requested for refund of the deposits.

Pursuant to this, my mobile # connection was cancelled/terminated.

It is more than 2 months since that and I haven’t heard so far anything further.

I have called Airtel K’taka (9845012345) several times and have also sent emails to 121@airtelindia.com.

I get the very shocking reply from them that – 1. they don’t have any deposit pending which is in my name. 2. I have also got the reply sometimes that some extra amount was collected from me during the time of cancellation and that it was transferred to a a/c no 105-101648003. Now, I do not know what account no it is and if at all it belongs to me or someone else….

I was using Intl calling and also Intl roaming facility and also Blackberry Internet Service from them… and so, obviously they had taken a deposit from me!!! As far as I know the total deposits they had collected from me was somewhere around Rs 7, 500/-. Now, with all that extra amount collected from me – I am sure this will now be much more than that!!

Could you please do the needful in refunding & recovering these deposits to me in full as all dues were fully paid and settled.

Thanks and with best regards

Sanjaya

Mobile: 91 98206 38705

Company: Airtel Mobile
Country: India

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