Airtel Mobile
Always deduct amount from my account without anyreason and without any prior notice

My name is Sunil Patil I am using Airtel prepaid service from near about 6 months. they are not able to provide a good service from the begining. for that I had made complaints lots of time. so many times they have wrongly deducted my balance from my account with out any reason. when i called them then they simply said your account information not yet updated please wait for some time. when i requested to executive to talk theirs senior person then after i can get it. but when i talk to senior person like Swapnil such manner less not give any value to costumer, not in state of mind to hear problem of costumer always speak rudely to costumers. i have speak him lots of time. even when i spoke to him that time he seems not like any senior person but seems like any untrained costumer executive. they always take my complaint but not yet able to solve this from the beginning. when they refund my some amount then after two three days they again deduct that. i dont know why they behave like this. when i complaint about that they told me after 24 to 48 hour we will solve this, but when they deduct my amount that time they havent give me such prior notice like we will going to deduct some from your account after some hour then why they told me like this. and main think that after that they simply disconnect my number from costumer care service. that i was totally unable to contact them.

so please help me to solve this problem please

Company: Airtel Mobile
Country: India

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