Airtel Mobile
Recharge
- 10-23-2009
- 226
I had recharged for Rs198 two months before. Before recharge the dealer called the customer care and asked about the recharge tarrif. Customer respresentative informed him that We'll get 100 messages free per day, NO DAILY RENTAL, NO CHARGE FOR FIRST MESSAGE. But After recharge it was found that, The Day's first 2 msgs were charged RS1. (1 1=2rupees per day). When asked to customer care and also supervisor (Name of supervisor if needed: Ramya) Say that that this tarrif is not apllicable for us, and some say that they have given wrong information, and some said that there is no plan as such AND SOME ALSO SAID THAT WE LIED.
And after that Now i want to recharge for RS 149 which has 150msgs free. First when called customer care, said that it is applicable, And when called second time they said that it is not apllicable, AND THEY ALSO SHOUTED AT US LIKE WE ARE THEIR ENEMIES.
Company: Airtel Mobile
Country: India