Airtel Mobile
Bill amount
- 03-05-2010
- 233
Dear sir,
This is to inform you that just because the missguidence of your executive i got a big amount in my bill. As per his information he told me that as a good costomer my phone no.9878000206 got selected for free downloadings from 11 of feb. He told that i can download any game, songs wallpapers.e.t.c.just for Rs. 16 per day and if i want it for the whole month it would cost me 500Rs. With my permission i told him to activate the service for two days (in betwen i called again on 12 feb to confirm that if i will activate for two days it would cost me only Rs. 37 approx. that time also he didnt told anything to me.) as it would cost me only Rs.37 approx.(according to him). But he didnt informed me that this offer is valid only if i download GPRS, none else. According to me my bill should come Rs.37 approx, but it was Rs.713 for downloadings as i hav downloaded from airtel live not from GPRS.I didnt knew this because ur executive didnt told any information like that as mentioned before. This much amount would be difficult to pay for me, so kindly deduct some amount or if u can make some adjustment for my bill as its a fault from your side not mine. Just a communication gap created a problem for me. I would be thankful to you if u help me to get out of this. Thanks. SHILPY SHARMA.wAITING FOR UR REPLY.
Company: Airtel Mobile
Country: India