Airtel Mobile
Incoming calls from airtel mobile 9867104026 blocked

Dear sir

my incoming calls from above mentioned mobile no's are blocked from last 8 days ie 12 Apr (without giving any intimation)

Reason (given by customer care) : to submit documents for reverification

Attempt 1: 14 Apr: Submited documents in airtel gallery

Response (of airtel gallery people): incoming would be started within 24 hr

Attempt 2: 16 Apr: 9 pm: called CC people

Reason (given by customer care): CC people told that they have received the documents and since there is technical problem in the system incoming services would be activated after few hrs.

Attempt 3: 17 Apr 10am: called CC

Reason (given by customer care): CC told that my complaint is not lodged, they will file a complaint and within 24 hrs mobile will be started.

Attempt4 : 18 Apr: 10 am called CC

Reason (given by customer care): incoming will be started definately within 1hr, pl. wait

Attempt 5: 18 Apr 12 noon called CC

Reason (given by customer care): complaint is still pending, we will look into it, i will refresh your complaint, you will again have to wait for 24 hrs

Is this a way of solving a complaint,

pl. start my incoming calls on above mentioned no's or else, i will take the matter to your head office and consumer forum

Prof. Prashant Aphale

MTech (Thermal & Fluid) IITB

Somaiya Engg. College,

Vidyavihar, Mumbai

India

Ph. No.(91) 9987482112

Company: Airtel Mobile
Country: India

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