Airtel Mobile Office
Not free amount deducted from main account

I have an Airtel Prepaid mobile connection (9001181301) and have been availing internet facility through my phone through 'Mobile Office'. I recharged my phone on 09.10.09 at 2.22 p.m. with TransID 723998432. As per terms of this Recharge Coupon costing Rs. 395.00, I'm supposed to get absolutely free unlimited surfing & downloading service from Airtel for one month, i.e., upto 10.10.09. But since the evening of 09.10.09 and till this moment 10.10.09 at 06.30 p.m.), they have been deducting balance from my main account whenever I'm surfing/downloading. I have tried to contact Airtel's Customer Service by calling @ 121/12118, but they didn't bother to receive my call. I've intimated the problem to them via e-mail @ 121@airtelindia.com and @ nodalofficer.wb@airtel.in but did not get any solution apart from an acknowledgement mail.

Company: Airtel Mobile Office
Country: India

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