AIR TEL MOBILE POST PAID SERVICES
FORCED IMPLEMENTATION OF VALUE ADDED SERVICES

I am using the airtel services for more than a year. i am in post paid services. my mobile no is 9866052983.But i am wexed by the forced activation of VALUE ADDED SERVICES without MY CONSENT. Which may cost some rupees afterwords/or at instant. for ex. today i.e.on 18/2 by hrs 17.18, regarding the HELLO TUNES.I received one more message by hrs 17.19 regarding the proceedure of selecting the HELLO TUNE by calling toll free No.151395.And by hrs 20.18 i received a messages, THANKING ME FOR downloding the REHMAN NEW AS A HELLO TUNE and they fixed 3/-per min. to call 543211 in this regard. And they applied HELLO TUNE to my mobile 98660252983, WHICH IS DONE WITH OUT CONFIRMING ME AND I DINT GAVE ANY CONCENT THROUGH MY MOBILE.I called immediately the cus.care of airtel toll free no.121 and had a talk with their representative mr.srinivas regarding the implementation of hello tune with out my concent. He accepted the impose of HELLO TUNE, and unable to answer how the system/server /technology is implements VALUE ADDED SERVICES by force, and as per my request they have given me a complaing no 328678372. If we keep quite they start of charging the petty charges of rs10/- to rs50/- for instances, for which generally people have no time to recover and atleast many dont know how to recover and whare to recover. I request to investigate the procedures they r following to cheat the consumers. I am very much thankful to u to look into the matter and protect from this providers of giving bad services. THANK YOU.i am waiting at my mail for ur suggestion.

Company: AIR TEL MOBILE POST PAID SERVICES
Country: India

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