Airtel mobile prepaid charges
Unwarranted VAS charges
- 06-22-2009
- 281
On June 14th onwards although I had NOT subscribed to any VAS services I started getting 'Thought for the Day' and Hindi film gossip information via SMS messages and I am being charged at Rs 3 per day for this nonsense.
I talked to a 121 operator and I was advised to send an SMS to 52206 with a text UNS, assuring this will unsubscribe all such services which I have done. I have done that and hope that this will take care of the issue.
I cannot understand how Airtel gets the right to enroll us for services and start charging us for it. Also, I cannot understand why I have to waste time to try and stop this.
Although the amount of Rs 3 per day is small, with tens of lakhs of pre-paid customers it is a lot of free money for Airtel at the consumer's expense. The government should put a stop to this highway robbery.
Company: Airtel mobile prepaid charges
Country: India