Airtel - Mobile Service
Harrassment of custome

Ef mobil# 9871367008 .

i have chased airtel for the last one and half months for transfer of the above mentioned corporate mobile# as a personal number to my name as i left the corporate-organisation.

i was asked to submit following documents to any airtel outlet and i submitted in mid march:

1. transfer form

2. hand written application request from my side

3. NOC from Spicejet Ltd.

4. Copy of PAN Card

5. Copy of Driving Licence (photo ID)

10 days later i c alled to check and they told me nothing is receicved at their end and i got furious and wrote a complaint to enterprise@airtel.in - very serious letter i wrote to them and within 48 hrs i got 3 calls from three different offices of airtel confirming everything is now recvd and transfer has happened and the profusely apologised for the inconvenience.

today on 21 april my outgoing call facility is barred as they once again say my documents are not submitted. i have written a complaint again to them... i am conitnuing to pay rental on a post-paid mobile which as and when the airtel wants barrs service facilities for no reason... they have a huge confusion within their organisation and for any internal problem hold the customer at randsom.

it has been almost 2 months and still trying to get a basic service from airtel for which i pay for.

i seek

1. waive of 2 months rental -due to harrassment and facilities stopped on my mobile for no reason

2. immediate unbarring of outgoing facility

3. compensation for harrassment

rgds shraboni mitra

d-735 c.r.park

new delhi

mob 9871367008

Company: Airtel - Mobile Service
Country: India

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