Airtel (mobile services)
Complaint regarding bill

Respected Authority

i m a postpaid customer & my no.is 9867521437

my bill generation period for every month is 9th & it is expected to reach me the bill within 5 to 10 days

& my due date for every month is 29th but the bill for the month of April is not reach me on time it will reach me on 7th of may but my services of outgoing calls has been sttoped on 10th which should not happen becoz as per the company policy they should give the grace period of 20 days as they give in normal course but in this case they have not done the same.

I have contacted to Airtel Customer Care as well as nodal officer through email but they are not responding me properly.

they told me that i have to pay first after that they will start my services but its not my fault that i have not make the payment but its there fault that they have not send the bill on time

following are some of the reference no.or complaint no.which is the proof that i had contacted to Airtel

120520094712, 1105200924, 1105200931, 110520093164, 110520092457, 909357537, 21598344, 909255847,

908927504, 908925552, 908913860, 908589638 i had more no but i think these are sufficient.

thay had given me the reply for the same but every time thay told me to make the payment

so, i think after reaching consumer forum i can solve my problem on urgent basis

Thanks

Amol Wagh

Son of Digambar Wagh

9867521437

Company: Airtel (mobile services)
Country: India

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