Airtel Mobile Services
Fake charges for value added service

I have GPRS enabled on my mobile. Since last month i started receiving SMS from Airtel informing me that i am charged Rs.15 for some value added service on WAP which i had never received. When i called up their customer care they said they will cancel the service and revert back the money. But it started repeating every day and finally they started tell me that its valid since i had downloaded some content and i am charged for that. When in reality i browse only GMail on my GPRS account. When i told them that i would give a complaint in consumer court, they said be my guest and he threatened me saying that he is noting it down and will be using it against me...

What can i do...?

Company: Airtel Mobile Services
Country: India

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